- In some cases we may charge extra for shipping.
- In the case of some products, there is an option for C.O.D. (cash on delivery) shipping, in which case we will charge extra on the shipping fees.
Where can you do that?
Germany, Croatia, Slovenia, Hungary, Slovakia, Czech Republic, Romania
Depending on availability, the contractual shipping company of Postrader will deliver you the product(s) to your doorstep in 72 hours to 30 days by latest. If the product(s) is sourced from an international supplier, the lead time might increase.
Possibility to pick it up in person
It is not possible to pick up the products ordered on our website in person!
Cancellation or exchange
If, for some reason, the ordered product does not meet your expectations and you want to exchange it for something else or cancel your purchase, you can do so within 14 work days from delivery by sending us a letter electronically or by post. In this case, we cannot pay for the costs of returning the product, it has to be paid by the buyer.
You are entitled to a refund if you return the product to us intact, with a copy of the receipt, complete with accessories and in its original packaging. In case you have already used the product, the potentially resulting
depreciation lies with the buyer.
The purchase price of the product will be refunded to you within 30 days of us receiving it. We cannot sign for products sent with C.O.D. (cash on delivery). Please let us know of your intention to cancel by e-mail including the ordered product's name, price and your contact information, as well as your bank account number, where we can refund the money to.
For further information regarding shipping, please call the following number: +442037690632 or send an e-mail to email@example.com.
The number is available on work days from 9 am to 5 pm.
Languages spoken: English, Spanish, Hungarian